Does Abelstedt.com charge payment fees?

— Oliver Sung
No, you will never be charged payment fees for any payment method on Abelstedt.com.
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I received the wrong item. What do I do?

— Oliver Sung
If you received the wrong item or are missing items from your order, please contact us and include the following information: Your order number. You'll find it in your order confirmation email.A picture...
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My size is not in stock. Can you get it?

— Oliver Sung
If an item's size is not in stock, it may very well be on its way. Simply click the "Notify Me"-button on the product page to be signed up for our...
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How does track & trace work?

— Oliver Sung
Please check the shipping confirmation email which contains your tracking link and number. If you didn't receive this email, please check your spam folder. If you can't find it there,...
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Can I make a custom design for my engagement ring?

— Oliver Sung
Yes, Abelstedt is proud to offer custom engagement ring designs to fulfill your dreams. Contact us with your idea and you will get in direct contact with Julie Abelstedt who looks forward to work...
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Does my engagement ring come with a Lifetime Warranty?

— Oliver Sung
Yes. When you purchase an Abelstedt engagement ring, your purchase includes a lifetime warranty.
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How do I care for my watch?

— Oliver Sung
Tagged: Kundeservice Ure
Batteries Abelstedt watches uses quartz clockworks. Empty quartz watch batteries should be changed immediately in order to avoid leakages of the battery. Watch Straps Avoid impacts and shocks to the watch...
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How do I care for my sapphire ring?

— Oliver Sung
Different gemstones require different care. A sapphire requires special attention. The best way to clean your sapphire ring is using warm water with a small amount of soap and a soft brush, avoiding soaking...
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Where will my engagement ring be engraved?

— Oliver Sung
Every engraving goes inside the band of your engagement ring or wedding band. The optimal placement within the ring band will be decided by our engravers.
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Does gold jewelry tarnish?

— Oliver Sung
Yes, gold does tarnish and scratch over time. To preserve the beauty of your gold jewelry, it's important that you keep it away from household bleach and other cleaning products....
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Where can I buy an Abelstedt gift card?

— Oliver Sung
You can shop our physical gift card here, neatly tucked away in a fold-over carrier and envelope.
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How do I determine my budget for an engagement ring?

— Oliver Sung
The price of an engagement ring is an important consideration. However, there is no right or wrong amount to spend on an engagement ring. These three factors come into play:...
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